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Ballet Shop Information
LOCATIONS
Boston Ballet lobby boutique, 19 Clarendon St., Boston
Open during the following hours or by appointment (call 617.456.6241 or email retail@bostonballet.org):
Friday, August 27th, 12-12:45pm and 4:30-6pm
Saturday, September 11th, 9am-2:30pm
Saturday, September 25th, 8:30am-4pm
Monday, October 4th through Friday, October 8th, 3:30-7pm
Saturday, October 9th, 9am-2pmBoston Ballet School Newton Studios, 863 Washington St., Newtonville, MA
Open when classes are in session or during studio administrator hours. Call 617.456.6263 for more information.Boston Opera House lobby boutique, 539 Washington St., Boston
Open during Boston Ballet performances only.
Boston Ballet School Peek Week Boutiques
Peek Week Boutiques are a special opportunity to purchase a variety of new and rare merchandise at Boston Ballet School locations. The next Peek Week Boutiques will be held in October 2010.DISCOUNTS
Members and Subscribers receive a discount on purchases when shopping at the Opera House or studio boutiques. We apologize that these discounts are not yet available online.
SHIPPING AND HANDLINGBoston Ballet orders are processed each week. The majority of these orders ship within twelve days of receipt. Customers should expect to receive their items within five days of the ship date. Shipping and handling costs are $8.00 for the first item and an extra $3 for each additional item. Boston Ballet currently ships to domestic locations only.
BACKORDERS
If an item you selected is on backorder you will need to wait up to 5 weeks for it to be in stock.
RETURNS
Boston Ballet’s return policy is as follows:
- All returns must be made within 20 days of the shipment.
- Customers must include their receipt with the return of all merchandise.
- Returns that are worn, washed or used in any way will not be accepted.
- Please note the reason for the return.
- Customers can return their merchandise to:
Boston Ballet
Attn: Retail Return
19 Clarendon St.
Boston, Ma. 02116
Boston Ballet can not refund the shipping and handling costs of any returns.
COMMON QUESTIONS
Is this site secure?
Yes, Verisign secures our site and ensures your privacy. Your credit card transaction and address information is protected.
Does my purchase support Boston Ballet?
Yes. All the proceeds from Boston Ballet Boutique purchases support Boston Ballet.
Whom do I contact with questions?
If you have any questions regarding the Boston Ballet Boutique you can email retail@bostonballet.org.
CONTACT
Email: retail@bostonballet.org
Phone: 617.456.6241
Mail: Boston Ballet
Attn: Retail
19 Clarendon Street
Boston, MA 02116
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